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Automation Flow Lab

Support Plans

Stay on after the build, if you want to

Care covers one system. Operations covers connected systems. Starting prices are on the Pricing page. The agreement is what makes a plan binding.

See starting prices

  • Care

    Maintenance and support for one system.

    Proposed inclusions

    • Fixes and small adjustments to that one system
    • Answers about how that system works
    • A named point of contact for it

    Not in this scope

    • Other systems
    • New projects or a feature backlog
    • Monitoring across several tools
    Request Care

  • Operations

    Several connected systems, plus monitoring.

    Proposed inclusions

    • Care-level maintenance for each system named in the agreement
    • Agreed checks so a failed hand-off is noticed
    • A note to you when one of those checks fails

    Not in this scope

    • A standing backlog of new features
    • Systems that are not named in the agreement
    Request Operations

These are proposed plan scopes, not a contract. Exact response times, working hours, exclusions, and fees are set in each client agreement. Nothing on this page is a price or a guarantee.

Request a plan

Say which systems you want looked after. We will reply with what a plan would cover. We will not quote a response time or a fee on this form.

We store what you submit — your name, email, and the details of the enquiry — so we can reply and keep a record of the request. We also store a short hash of the network address to limit spam, not the address itself. We do not sell this information. To ask for a copy or for deletion, email info@automationflowlab.com. We keep a submission until the enquiry is finished and any agreed follow-up is done, unless you ask us to remove it sooner or we have to keep it.